SUN EIGHT Store
Privacy Policy
Last Updated: August 1, 2026
SUN EIGHT (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This policy explains what information we collect, how we use it, how we keep it safe, and your rights as a customer across North America, Europe, and global markets.
At a glance
Key Highlights
What We Collect
Basic contact details, order and shipping information, payment data processed securely by third parties, and optional browsing and marketing preferences.
How We Use It
We fulfill orders, provide support, improve products, and send personalized updates only with your explicit consent.
Who We Share It With
Only trusted service partners, including payment processors, shipping carriers, and analytics tools. We never sell personal data.
Your Rights
Access, correct, or delete your data anytime. Opt out of marketing in one click. EU and California residents have additional rights.
1. Introduction & Scope
This Privacy Policy applies to personal information collected through the SUN EIGHT website, store, customer service channels, and related services. It applies to customers, visitors, and partners in North America, Europe, and other markets where we operate.
By using our services, you acknowledge the practices described here. Where local law provides stronger protections, those protections apply.
2. Information We Collect
We collect information you provide directly, information generated when you use our services, and information from trusted partners.
- Contact details: name, email address, phone number, and delivery address.
- Order details: products purchased, order history, returns, and shipping information.
- Payment information: payment details handled by secure third-party payment processors.
- Usage information: device, browsing, preferences, and interactions with our communications, where permitted.
3. How We Use Information
We use personal information to operate our store and deliver a reliable customer experience. This includes:
- Processing and fulfilling orders, payments, deliveries, returns, and refunds.
- Providing customer support and responding to requests.
- Improving products, services, website performance, and customer experience.
- Sending marketing communications and personalized updates only when you have consented.
- Preventing fraud, protecting our services, and meeting legal obligations.
4. Sharing & Disclosure
We share information only as needed to provide our services, with trusted partners such as payment processors, shipping carriers, customer service providers, and analytics tools. These providers may use information only to perform services for us and must protect it appropriately.
We do not sell your personal data.
We do not sell, rent, or trade personal information for money. We may disclose information where required by law, to protect rights and safety, or as part of a business transfer with appropriate safeguards.
5. Data Security & Retention
We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. Payment information is processed through secure providers.
We retain information only for as long as necessary for the purposes described here, including legal, accounting, dispute-resolution, and fraud-prevention requirements.
6. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.
- EU/EEA residents: rights under the GDPR, including data portability and withdrawing consent.
- California residents: rights under the CCPA/CPRA, including knowing, deleting, correcting, and opting out of sale or sharing.
- Marketing choices: unsubscribe from promotional emails at any time using the link in the message.
To exercise a right, contact us using the details below. We may verify your identity before completing a request.
7. Children’s Privacy
Our services are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate steps to delete it. Where local law requires a higher age threshold, that threshold applies.
Questions about your privacy?
For privacy questions or to exercise your rights, contact our privacy team. Please include enough detail for us to identify your request.
